We are pleased to announce that Common App integration with Parchment Exchange is back up and running!
We realize the importance of this integration to you, our Members, and your students and we have been hard at work to ensure you can start processing electronic transcript during this busy college application season. As you know, CommonApp rolled out an entire new version of their technology platform earlier this year. Part of the new system is a new set of integration technologies for companies like Parchment to implement. We received the new integration technology in mid September and have made it our top priority to restore the integration service ever since.
As of today, you may resume sending transcripts to Common App via Parchment Exchange. If you’ve switched to paper processing while the integration was down, we encourage you to switch back – students can easily place their transcript requests on Parchment.com and select Common App as a destination for their transcripts.
We’ve tested the integration and confirmed that it is working properly, however should you experience any difficulties, please log on to your Parchment Exchange Account, click the gray Support button in the upper right-hand corner of your screen to be taken to our Support Portal and submit a ticket. A member of our Support Team will respond to your ticket within 1 business day.