Jen is the Vice President of Member Services, focused on ensuring that Parchment’s Members receive the support, guidance, and assistance needed to meet their unique and individual needs.
Jen has spent her career working on the challenges associated with the ever-evolving higher ed and ed tech landscapes, beginning with over a decade at Perdoceo Education Corporation (formerly Career Education Corporation) a leading provider of proprietary, online higher education. There she started as an admissions advisor and grew to ultimately lead the operations within admissions, student management, student affairs and career services. More recently Jen was Director of Client Success at Realizeit, where she guided faculty and administrators through the implementation and large-scale roll out of adaptive learning software as part of the pursuit of improved student success metrics.
Jen lives with her husband and children in the far Northwest suburbs of Chicago. She holds a BA in Spanish and World Business from the University of Tennessee and an MBA from Colorado Technical University.