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Customize the “Forgot Your Password” Language

Parchment Send users in Higher Education (those using Parchment 6) have a new feature that was released this week: the ability to customize the “Forgot your password” language on your storefront. Now you can provide more specific information to your students about their password, such as identifying your campus portal or other relevant log in information.

It’s very easy to make this change and to review it:

Steps to Change “Forgot Your Password”

  • Go to Settings -> Storefront Editor -> Select Forgot Password
  • Add in some custom text
  • Save
  • Go to School Storefront
  • Go to Forgot Password page
  • Visually see my custom text

If you have any issues, don’t hesitate to contact support at support.parchment.com!