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Case Studies

Why Ball State University Made the Switch to Parchment Award – Transcript Services

Before partnering with Parchment, Ball State University was fulfilling transcript requests using a combination of a home-grown student information system and The National Student Clearinghouse. The maintenance of the home-grown system was not sustainable and the process for fulfilling each request was tedious and manual. Ball State University began the search for a better process for the benefit of staff and students.